Web Designer, Front-End Developer

Wisconsin Housing & Economic Development Authority

June 2015 - Present

• Identify, engage, and coordinate with key stakeholders across all business units to coordinate content, develop new features, create intra/inter-connections, and reduce redundancy
• Originate and edit web content related to business information and communications
• Maintain WHEDA.com, WHEDAnet, and Transform Milwaukee.com’s architecture, including site map, information hierarchy, data connections, and file directory structure
• Interface across all business units to recommend hardware/software, functionality, and technical upgrades
• Conceive strategies and solutions, build consensus, and sell/execute solutions
• Guide visual development with creation of graphics and other treatments to enhance WHEDA’s brand standards
• Develop, modify, and have oversight of WHEDA brand styles, standards, and processes for professional quality presentation, continuity, and editorial integrity
• Demonstrate ability to work individually, pursuing new projects independently, as well as a team member/team leader
• Educate, guide, or train employees/users on new features and products in a comprehensive, easy to understand manner
• Improve web performance, optimize loading times, and lower expenses
• Coordinate data driven analytics, analyze and evaluate, form business cases based on data
• Manage information, data, and user flow through website and web application experience
• Coordinate and lead technical & business discussions
• Develop and maintain project roadmaps, complete with goals throughout
• Evaluate emerging technologies/industry trends for best practices and standards
• Provide technology guidance and mentorship
• Identify user requirements through research and analysis
• Design information structure, work/user/data flow, navigation
• Translate technical data, project needs, and analytics into business cases for higher ROI
• Create custom code to enable new features and interactivity on WHEDA.com, using JavaScript, CSS, and HTML
• Act as a champion for WHEDA and it’s mission
• Oversaw design, UI testing, business unit review, and rollout of corporate website redesign (2015)
• Led WHEDA Advance development, training, and morale growth team (2015-2017)
• Acted as Project Manager for redesign of web-based Find a Lender application (2017)
• Led a process review of the consumer facing web pages for the Single Family team, evaluating the overall process, user experience, information architecture, and marketing strategy (2018)
• Attended trainings in leadership development, technical skill development, and project management (2015-2018)

Web Artificer

Chris Scholtens Design Studio

December 2010 - Present

• Meet with clients to discuss project scope, responsibility for content, timeline, desired features, branding
• Establish Information Architecture for site content, driving hierarchy, design, and navigation decisions
• Create art mockups of sites
• Wireframe site prototypes for multiple devices/platforms
• Design and create client driven websites, with a content-first, responsive design
• Conduct user testing for real world results and analysis
• Ensure design conformity, continuous branding, and excellent user interface
• Attended trainings in leadership development, technical skill development, and project management (2015-2018)

• HTML
  • HTML 5
  • Bootstrap
  • Tachyon
  • XML
• CSS
  • CSS 3
  • LESS
  • SASS
• Javascript
  • jQuery
  • Canvas.js
  • Animate on Scroll js
• User Research
  • Usability Testing
  • User Interviews/Field Studies
  • Analytics
  • Survey Design/Delivery
  • Card Sorting
  • A/B & Multivariate Testing
• Wireframes
• Low Fidelity Mockups
• Interaction Prototypes
• User Flows
• Personas

• WordPress
• Drupal
• Ektron
• Episerver
• Widen Digital Asset Management System
• Adobe Creative Suite
  • Adobe XD
  • Photoshop
  • Illustrator
  • After Effects
  • Premiere Pro
• Sketch
• Figma
• Morae
• Viewport

Currently Learning

• React.js

Workflow

1. Research
2. Information Architechture
3. Prototyping, moving from wireframes to low fidelity, to high fidelity
4. Design interactions/motion
5. Test continuously and iteratively

Certifications & Professional Affiliations

• Nielsen Norman Group User Experience Certificate (2017); User Experience Master Certificate (2020)
  • Interaction Design Specialization
  • User Experience Management Specialization
  • Research Specialization
• Web Accessibility Certificate (WAI/WCAG 2.0/2.1/2.2 Draft, Section 508, ADA)
• Web Governance Certificate
• User Experience Professionals Association Member
• Information Architecture Institute Member
• Electronic Frontier Foundation Member
• Attended World Information Architecture Day 2017, 2018, 2019, 2020